Frequently Asked Questions

View our most frequently asked questions here! If you still need assistance, please reach out to us via our contact us page.

FAQ

Everyone deserves to feel cosy, thats why we ship worldwide! 

Cosy Club Australia currently ships to:

Australia 

United State of America

United Kingdom

Canada

New Zealand 

Germany 

France 

Typically, orders which are placed during the working week (Monday through to Friday) are fulfilled within 1-3 business days.

Once payment has been completed and the order has been shipped (Generally 1-5 Business Days after purchase), you will receive a tracking number in your fulfilment email. That way you can track how long until your slippers are keeping your toes nice and cosy! 

We're hoping you don't ever have to return your Cosy wear, but in the event that you do, please refer to our Refund Policy

The best thing about our Cosy Kicks is that the one design ensures a snug fit for sizes between 5US to 12US!

In the event that you have an issue with your order, please contact us here , and we will address your concerns or queries as soon as possible. Keeping our customers happy is our first priority!